CRM allows for a 360-degree view of the customer to determine the lifetime value of the customer to your business. Considering the various stages of the customer journey is helpful, so you can determine where they might be in the sales cycle, as well as where they fall in the life cycle.

Today’s Microsoft Partner has been through a transformation over the last five (5) years. The Digital Department at EHTC is focused on the digital transformation of our practices and also our client’s organizations.

Digital Transformation is really an older concept that is evolving. In the past we used terms like paperless and electronic to help move to a more digital environment. Historically, reports even dashboards contained a lot of data that would be hard to read or contain information that was not necessary. The reports were big.

At EHTC Digital we help you begin a path towards Digital Transformation, by assessing where you are at, and identifying areas of opportunity. Digital Transformation is happening already, we can identify where it is happening and help you begin to build a strategy, moving forward.

Problem Summary: Growing number of rebate requests coming in per month, Growing number of distributors and contract agreements, Submitted data was inconsistently formatted and came from multiple sources , Team was no longer able to validate all the incoming requests… solution?

Even with online-hosted CRM, working from home or multiple offices, the experience is the same for the customer. The company representative has easy access to the customer’s profile and should reference that information with every interaction.

Is your organization ready to digitize your warehouse? We have found a great partner with an outstanding solution to solve complex inventory issues. WithoutWire Inventory Sciences has an easy-to- use mobile interface and software that can be integrated into a Dynamics ERP software. (SL, GP and Business Central).

Let’s start with the basics: what is Form 1040, and why is it important? This form ultimately determines if additional taxes are due or if the taxpayer will receive a refund. This form includes personal information, wage reporting, pensions, and other types of income. In addition to your personal information, some information regarding your spouse may also be needed, as well as the number of dependents you have.

“Digital transformation” isn’t necessarily a specific strategy. It’s an ongoing process that uses technology to improve business offerings, operations, and outcomes. Today’s technology is Cloud technology, it is accessed through the Internet and it is connected to countless data sources that contain massive data points. These data sources are delivering powerful insights and trends that can help you make more informed decisions.

Software Development services from our team is a dynamic process where we work with you closely to improve your workflows. In the simplest terms, you have a problem with your current software, we work with you to come up with solutions, and we handle developing and deploying that solution. After it’s in place, we are available for adjustments and support.